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FAQs and Support
Common questions for buying and selling on Summimarket.
Bidding on Summimarket
Can I cancel my bid?
Why did the auction extend after I placed my bid?
What fees do buyers pay?
I see authorizations on my card, but the auction isn't over. Will I be charged?
How long do I have to pay after winning?
I won an auction! What happens next?
Can I inspect the item before bidding?
How do you verify authenticity?
What if an item isn't as described?
How does payment work?
Selling on Summimarket
What's the difference between Standard and Premium listings?
When am I charged the listing fee?
How long does the listing approval process take?
Can I set a reserve price?
Can I change my reserve during the auction?
My item didn't meet the reserve. What happens now?
Can I set my auction starting price?
When do I get paid?
Do you accept listings other than Leica?
What if my item is damaged during shipping?
Reserves and Deals
What is a reserve price?
My auction is over, and the reserve was not met. What are my options?
How does the deal negotiation process work?
How long do I have to respond to a deal?
What happens when I accept a deal as a buyer?
Can I change my mind after accepting a deal?
What if the buyer declines my offer?
As a buyer, do I pay anything when countering?
General Questions
How do I report a problem or get support?
Can I have multiple accounts?
What payment methods do you accept?
Do you offer escrow services?